All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or holidays will be processed on the next working day.
Delivery times may vary depending on your location.
Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping charges are calculated at checkout based on your delivery location and order size. Occasionally, we may offer free shipping promotions on selected orders.
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track the status of your shipment.
We currently ship across India. For international shipping inquiries, please contact us directly.
If your order arrives damaged or you believe your package has been lost during transit, please contact us within 48 hours of delivery so we can assist you.
Please ensure that your shipping address and contact details are correct when placing your order. Durga Handicraft Empurium will not be responsible for delays or delivery issues caused by incorrect information provided by the customer.
If you have any questions regarding shipping, please contact us: